Refund and Cancellation Policy
Introduction
At AstroGuruVani.com, we strive to ensure your satisfaction with our services. If, for any reason, you are not entirely satisfied with your purchase, we are here to help. Please read our refund and cancellation policy carefully to understand your rights and our procedures.
Cancellation Policy
- Service Cancellation:
- You may request a cancellation of a service within 24 hours of booking. Cancellations requested beyond this period will not be eligible for a refund.
- To cancel a service, please contact our customer support team at [email protected] or call us at +91-9717338577. Provide your order details and reason for cancellation.
- Product Orders:
- Orders for physical products such as gemstones, yantras, or any other spiritual items can be canceled within 24 hours of placing the order.
- After 24 hours, cancellations will not be accepted as the items may already be dispatched.
Refund Policy
- Eligibility for Refunds:
- Refunds are applicable only if the service is canceled within the specified time frame (24 hours).
- Refunds will not be issued for digital content or services that have already been delivered, such as astrology reports, consultations, or any personalized services.
- Non-Refundable Items:
- Digital products and services once delivered are non-refundable.
- Pujas, rituals, and other spiritual services, once performed, are non-refundable.
- Process for Refunds:
- To request a refund, please contact our customer support team at [email protected] or call us at +91-9717338577.
- Provide your order details and the reason for the refund request.
- If your refund request is approved, we will process the refund within 7-10 business days. The refund will be made to the original method of payment.
- Partial Refunds:
- In certain cases, partial refunds may be granted at the discretion of AstroGuruVani.com management, particularly if only a portion of the service has been rendered.
Contact Us
If you have any questions about our Refund and Cancellation Policy, please contact us at:
- Email: [email protected]
- Phone: +91-9717338577
By using our services, you acknowledge that you have read and understood this Refund and Cancellation Policy. We appreciate your trust and cooperation.
